Delivery Policy

1. Delivery Locations
We currently deliver across India.

For international shipping, please contact us prior to placing your order.

2. Delivery Time
Order Processing Time: 1–3 business days (excluding weekends and holidays).

Estimated Delivery Time:

Metro Cities: 3–5 business days after dispatch.

Other Locations: 5–8 business days after dispatch.

Customized or made-to-order products may take longer, depending on the nature of the product.

Note: Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or festivals.

3. Shipping Charges
Free Shipping is available on prepaid orders above ₹[Insert amount].

A standard shipping fee of ₹[Insert fee] is applicable on orders below the minimum amount.

Shipping charges (if any) will be displayed at checkout before you confirm your order.

4. Order Tracking
Once your order is shipped, a tracking link will be shared via email or SMS.

You can also track your order through the “My Orders” section of your Sanskritiae account (if applicable).

5. Delays or Failed Delivery
In case of delivery delays, we will notify you via your registered email or phone.

If a delivery attempt fails due to incorrect address or unavailability, our courier partner may re-attempt delivery. If undelivered after multiple attempts, the order may be returned to us.

6. Damaged or Missing Items
If you receive a damaged package or missing item, please notify us within 48 hours of delivery with photos and your order details.

We will investigate the issue and arrange a replacement or refund as applicable.

7. Contact Us
For any delivery-related questions or assistance, please contact:

Sanskritiae

Phone/WhatsApp: 9044971244